Frequently asked

Questions, answered.

Everything you need to know about membership, pricing, and the Direct Primary Care model.

No. CashPrice Health is a membership program that gives you direct access to a primary care physician and cash-price access to labs, imaging, and specialty care. It is not insurance and does not satisfy the requirements of minimum essential coverage under the Affordable Care Act. We recommend pairing a CarePass membership with a high-deductible health plan or a health-share program for catastrophic coverage.
Direct Primary Care is a model where patients pay a flat monthly fee directly to their physician's practice in exchange for unlimited access — office visits, virtual visits, text messages, and care coordination — without insurance in between. Studies suggest DPC handles 80–90% of the healthcare concerns a typical adult runs into in a year.
Unlimited virtual DPC visits with your Direct Primary Care doctor, access to discounted Quest and Labcorp lab panels, and access to our $0 generic prescription list.
CarePass Pro includes everything in Go, plus in-person Direct Primary Care with Dr. Bhavana Rao and her team at Meridian Springs Primary Care, priority same-day appointments, and a personal care coordinator you can text 24/7 to help you find providers, get pricing, and book specialty care.
We're opening state-by-state and starting with Dr. Rao's home practice area. Join the waitlist and we'll email you as soon as enrollment opens in your state.
Yes. There are no long-term contracts. Monthly plans can be canceled at the end of any billing cycle. Annual members stay active until the end of the paid period.
Your membership includes the $0 generic benefit automatically. You will have a group number and bin number provided to you for you to present at the pharmacy counter.
CarePass Pro members will see the designated DPC physician you sign up with during enrollment. CarePass Go is a virtual-only primary care benefit, and Dr. Rao at Meridian Springs Primary Care will be the attending physician for all your virtual primary care needs. You're welcome to continue seeing any specialists you already have a relationship with. Our care coordinator will help you find transparent cash prices. Our hospital bill negotiator partner will negotiate hospital bills for you — we review your bill for errors and discount opportunities, and negotiate to keep money in your pocket. The best part? It's 100% free and included in your CarePass membership.
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Built in Houston by a healthcare actuary and a local DPC founder, after a decade of watching insurance plans price out the people they were supposed to cover. CarePass makes real access to care affordable for the average household, not a luxury.